🔒 Privacy Policy

Effective Date: January 1, 2025

1. Overview

We collect info (name, phone, email, team activity) so captains can communicate. Here's how we use it and why.

2. Information We Collect

Provided by you: Name, phone, email, club membership.
Automatically collected: IP address, device/browser info, timestamps.
Messaging records: Opt-in timestamp, opt-out timestamp, message logs to comply with Twilio and TCPA.

3. How We Use It

To send match notifications, schedule updates, team logistics.
Send only what you've consented to—no surprise promos.
Maintain logs to prove opt-in and opt-out compliance.
Improve Service, detect misuse, debug issues.

4. Legal Basis

We rely on:

Your consent for SMS/email notifications
Our legitimate interest to manage team communications
Legal obligations to maintain consent records per guidelines

5. Sharing Your Info

With Twilio (our service provider) to deliver SMS/emails
Law enforcement if required
Anonymized data for analytics (no personal info included)

6. Data Storage & Security

Stored securely with encryption in transit and at rest
Access limited to essential staff
Log retention for as long as your account is active plus 3 years (aligns with TCPA best practices)

7. Your Rights

You can:

Ask for your information
Correct inaccuracies
Delete your data (but you'll lose messaging access unless you consent again)
Unsubscribe any time via SMS opt-out

8. International Transfers

Data stored and processed in the U.S. Transfers to third parties are safeguarded by standard legal agreements.

9. Children

We do not knowingly collect data from users under 13.

10. Changes to This Policy

We'll notify you before making material updates. Continued use after changes means you agree.

11. Contact Info

For privacy questions or data requests, contact privacy@lovetorally.com.